Shipping Policy

We offer shipping to locations within Malaysia. Shipping rates and delivery times may vary depending on the destination, shipping method, and package weight and size.

Shipping Rates

Shipping rates are calculated based on the weight and size of the package and the shipping destination chosen by the customer. We offer standard shipping within Malaysia and same-day delivery within Seremban area options. Shipping rates are subject to change at any time.

Delivery Times

Delivery times for shipments within Malaysia may vary from three to seven business days, depending on the courier and the destination.

Tracking and Insurance

All shipments include tracking information that can be accessed by the customer through shipment website or by contacting customer service. Insurance options are available for an additional fee to protect against loss or damage during shipping.

No Returns and Exchange Policy

All sales are final, not eligible for any return or exchange.

Defective or Damaged Products

If you receive a defective or damaged product, please contact us within 24 hours of receiving the item. We will work with you on that issues depending on thecircumstances.

To be eligible for a refund or replacement, the product must be unused, in its original packaging, and accompanied by proof of purchase. We reserve the right to refuse a refund or replacement if we determine that the product has been used or damaged due to customer negligence.

If you have any questions or concerns regarding our shipping policy, please contact us at 012-7627088. We are committed to providing high-quality products and services and will work with you to resolve any issues you may have.